Continuum Clinical Care ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website and our text messaging program, how we use it, and the choices you have. By using this website or enrolling in our text messaging program, you agree to the practices described below.
This Privacy Policy applies to information collected through this website and through our text messaging program. This website is informational only and does not collect protected health information (PHI). If you become a client of Continuum Clinical Care, the collection and use of your health information is governed by a separate Notice of Privacy Practices provided to you at the time of intake, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
When you contact us through our website contact form, we collect the information you choose to submit, which may include:
When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, pages viewed, and approximate location (derived from IP address). This information is used to operate and secure the website.
If you opt in to receive text messages from us, we collect your mobile phone number and a record of your consent. See Section 5 for details.
We use the information we collect to:
We do not sell your personal information. We share information only as follows:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Continuum Clinical Care operates an SMS program for appointment reminders, scheduling, intake follow-up, and care coordination. You will only receive text messages if you have opted in via the Patient Intake Form or verbal consent documented in your record. Message frequency: up to 5 messages per month. Message and data rates may apply. To get help, reply HELP. To opt out at any time, reply STOP — you will receive a confirmation and no further messages will be sent. To rejoin, reply START. Your mobile number and opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. Wireless carriers are not liable for delayed or undelivered messages.
Our website may use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the website.
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect, consistent with the requirements of the New York Stop Hacks and Improve Electronic Data Security (SHIELD) Act and other applicable laws. No method of transmission over the internet or electronic storage is fully secure, however, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Retention periods for client health records are governed separately under applicable healthcare regulations.
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the information in Section 13. You may also:
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided us with personal information, please contact us so we can delete it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. Material changes will be noted on this page. Your continued use of the website or text messaging program after changes are posted constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Continuum Clinical Care
Email:
Website: continuumclinicalcare.com